All orders ship within 1 business day! All orders are processed next business day excluding weekends and holidays
Once the order has been shipped, customers will receive their order within 2-3 business days
We ship either USPS or FedEx – depending on cost and shipping transit times
Once your order has shipped, we will send out an email with your tracking number and carrier that we used. Please also look into your spam box
We offer free shipping within USA, including Hawaii & Alaska.
The Internet speed needed to view your content on the VIET TV BOX will depend on the resolution of the video you are streaming. Please reference the chart below to view the speed needed.
Speeds Down Stream (In Megabits Per Second)
SD Minimum 2Mbps
SD recommended 5Mbps
HD Minimum 5Mbps
HD recommended 10Mbps
Click here to test your internet connection speed
Please DO NOT perform the factory reset.
Yes, your box will work anywhere as long as you have an Internet connection and the correct power adapter