Rest assured that when you purchase our VIET IP BOX, you can do so with complete confidence, as it comes with a hassle-free 1-year limited warranty. This means that if you encounter any hardware-related issues with your TV box, we will promptly repair or replace it at no additional cost to you. This guarantee ensures that your TV box will never have any quality concerns. To minimize the chances of such occurrences, every box undergoes rigorous bench-testing before being sold.

Please be aware that our warranty does not cover instances of user abuse or any physical damage caused by the user. All warranty claims are subject to assessment and approval upon receiving the unit, prior to the repair or exchange process. We retain the right to reject any warranty claim based on factors including, but not limited to, physical damage, misuse, and tampering with warranty stickers.