You can buy with confidence knowing that your VIET IP BOX is sold with a worry free 1 year limited warranty. This means that if you experience any hardware related issues with your TV box, we will fix or replace it for you at no additional cost. This ensures that your TV box will never have quality issues. Every box is bench-tested prior to sale so this occasion is minimized.

Please note that our warranty does not cover user abuse, or any physical damage imposed by the user. Warranty claims are subject to assessment and approval after receiving the unit and prior to repair or exchange. We reserve the right to deny any warranty claim based on factors such as (but not limited to) physical damage, misuse, and voided warranty stickers.